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Brian Scott, partner at chartered
accountants, Graham Paul, has helped businesses to leverage their
sales opportunities through franchising and in turn has helped many
franchisees to raise the finance to get their businesses up and
running. In this article he looks at the opportunities franchising
offers to companies and explores how you can identify if franchising
will work for you.
The term 'franchising' has been used
to describe many different forms of business relationships, including
licensing, distributor and agency arrangements. The more popular
use of the term has arisen from the development of what is called
'business format franchising.'
Business format franchising is the
granting of a license by one person (the franchisor) to another
(the franchisee). This entitles the franchisee to trade under the
trade mark/trade name of the franchisor and to make use of an entire
package, comprising all the elements necessary to establish a previously
untrained person in the business and to run it with continual assistance
on a predetermined basis.
Who is in Control?
Each franchise operation is owned and operated by the franchisee.
However, the franchisor usually retains control over the way in
which products and services are marketed and sold, and controls
the quality and standards of the business.
What are the
Cost Implications?
The franchisor again usually receives an initial fee from the franchisee,
payable at the outset, together with on-going management service
fees - usually based on a percentage of annual turnover or mark-ups
on products or services sold. In return, the franchisor has an obligation
to support the franchise network, notably with training, product
development, advertising, and promotional activities that help to
raise brand awareness on behalf of their franchise network.
Is your business
Franchiseable?
The franchise method is now used successfully by all sorts of businesses
in all sorts of markets; but not all businesses are franchisable.
If your company has one or more of the following characteristics,
franchising may not be suitable:
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A product or service which is only
likely to have a market for a short time. |
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Gross margins which are too low to offer a return
on investment to both you as the franchisor, and your franchisees.
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Skill levels for each operating unit that require
very long training periods. |
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Predominantly repeat business customers whose
loyalty relates to the individual providing the service and
which would be difficult to transfer to a brand. |
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A geographically defined market that doesn't
have the potential to be repeated in many places. |
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A business with audit and control requirements
which are too critical to involve franchisees operating as separate
legal entities. |
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A business which is failing. |
The principal benefit which Franchisors
hold out to prospective franchisees is the opportunity to run a
business which has already proved its capacity to deliver products
or services profitably to an identified market.
Graham Paul has assisted many franchisors
and franchisees to realise their business potential through flexible
funding arrangements for both business growth and business start-ups.
With easy access to websites for most people it is not only easy
to find Graham Paul (www.grahampaul.com) but to see the attractions
of having a business relationship with the company.
You will need to draw up and prove
a comprehensive operations manual that details what a franchisee
does, how they are to do it, and to what performance and quality
standards. The manual(s) will need to cover the setting up phase
as well as continuing operation.
You will also need to develop and
prove an initial and continuing training programme that ensures
that the "know how" contained in the operations manual(s)
can be transferred successfully to a third party.
Recruiting Franchisees
Recruiting franchisees is probably the hardest and most expensive
job for any business considering this development option. New franchisors
have conversion ratios of serious enquiries to appointment of around
10:1 Established franchisors have a conversion ration which is often
higher than 50:1 sometimes higher than 100:1.
The recruitment mechanisms you may
wish to consider are:
Franchise exhibitions
Newspaper Advertising
Trade Magazines
Referrals
British Franchise Association
Franchise Centres and Brokers
Graham Paul has a good track record
and history in assisting franchise operations and we take into account
that in these situations there are frequently very little business
records available from the prospective franchisee for us to make
a decision on. In addition, we realise that funding is not just
about premises and equipment, it’s also about fixtures and
fittings, which many of the large financial institutions won’t
take into, account.
Graham Paul is looking for people
with roots, energy, ideas and determination and we make decisions
at a very early stage based on people knowing what they are talking
about and based on our judgement of how they will perform in adverse
conditions which sooner or later affects most businesses.
For more information contact:
Brian Scott
Graham Paul Chartered Accountants
01656 679800
b.scott@grahampaul.com
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